Kinectrics takes pride in being consistently ranked as one of the best places to work in the energy and utility industry, where purpose and people mean as much as innovation and growth. That’s why we choose only the best and brightest to join us. To keep pace with Canada’s expanding energy and utility sector, Kinectrics has grown from a company of 300 to over 1,000 in only the last few years - and we aren’t looking to slow down. Join our diverse, supportive workplace for a rewarding career in the electricity industry.


Visit our website to learn more:


The Opportunity


Position: AP/AR Collection Specialist                             

Employment Type: Permanent        

Department: Finance                       


Location:800 Kipling Avenue, Toronto                           



What We Offer:


At Kinectrics, employees are recognized for their knowledge, experience, and contributions while working in a highly technical and challenging environment. Kinectrics puts you in the driver’s seat of your own career, setting you up alongside industry experts who will help you develop the skills essential to your professional growth in a dynamic, entrepreneurial, and rewarding work culture.

  • Purpose: The work we do each day helps communities around the world. Find satisfaction in work that really matters, working alongside and as part of the best and brightest in the industry.
  • Growth: To keep pace with Canada’s expanding energy and utility sector, we are growing more each day, which means more opportunities for you. We encourage our employees to grow alongside our company thanks to a number of significant training and personal development opportunities.
  • Innovation: Our staff proudly develop innovations that push the industry forward.
  • Diversity: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading trends and best practices, creating a desirable workspace for each and every one of our employees.
  • Competitive Compensation: We offer a competitive total compensation package unmatched by most industries throughout North America.



Accountabilities: How You Will Make an Impact:


We are looking for an experienced AR Collection Specialist. The ideal candidate is a self-starter who delivers high quality work and thrives in a dynamic environment. As an AR Collection Specialist, you are responsible for providing outstanding customer service while collecting outstanding account receivable balances.  This position includes reducing the number of aged items, facilitating resolution of customer billings issues, reducing accounts receivable delinquencies, and meeting and/or exceeding collections standards.  This also involves working closely with the Billing & AR Supervisor on continuous improvement initiatives.


  • Regular review and reconciliation of customer accounts to ensure accurate account balances.
  • Review and research customer disputes and billing issues in a timely matter to resolve delays in payments.
  • Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances.
  • Record and update client accounts with payment promises, disputes reasons and follow up dates.
  • Research, identify and assign unapplied cash to customer accounts
  • Collaborates with management and escalate concerns to address issues or irregularities to ensure timely collections and avoiding further deficiencies or collection risks.
  • Support the Account Managers and Project Leaders with Accounts Receivable Customer setup and Banking Deposit information.
  • Ensures compliance with company billing and collection policies.
  • Allocates daily payments to customer accounts, including cheques, EFT, wires, e-transfers, and credit cards.
  • Project the highest level of professionalism and courtesy towards customers; and
  • Regular review and reconciliation of inter-company customer accounts to ensure accurate account balances.
  • Provide reports to stakeholders as assigned
  • Assist in month end close process and other projects assigned.
  • Backup other finance team members as  needed for central services.
  • Perform other duties and responsibilities as required.




What You Need to Succeed:



  • Completion of a three-year community college program in accounting or equivalent training.
  • Minimum of 6 years’ Accounts Receivable collection and Billing experience
  • Strong understanding of Accounts Receivable workflows
  • Knowledge of accounting practices and procedures and Canadian GAAP
  • Demonstrated knowledge of SAP FICO modules
  • Demonstrated capability of computer applications, such as Microsoft Office Word, Excel, etc.
  • Understanding of Canadian HST/GST/QST/PST taxes for invoices.
  • Familiar with Banking transaction relating to various currency and exchange/FX calculation/Accounting.
  • Able to work independently with minimal supervision
  • Ability to exercise discretion and judgment in resolving problems
  • Strong administrative and organizational skills with ability to adjust and respond professionally to changing priorities and ad-hoc issues.
  • Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional and competent manner for internal and external stakeholders.
  • Able to adapt to change and learn new processes as the business evolves/develops.
  • Proven ability to multi-task, work well under pressure, handle high volumes, and prioritize workload to meet deadlines; and
  • Team player with positive attitude who takes initiative and has a strong work ethic.


Essential Competencies:


  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Excellent problem-solving skills.
  • Ability to work under pressure and be team player.
  • Must be able to organize and prioritize assigned work and to coordinate multiple activities efficiently.

Kinectrics welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.